Privacy Policy

Streamylix LLC ("Streamylix," "we," "us," or "our") operates the website streamylix.com and provides AI-powered phone receptionist and chatbot services for businesses. This Privacy Policy describes what data we collect, how it's used, and how it's protected.

Information We Collect

When you interact with our AI phone receptionist, website chatbot, or contact forms, we may collect:

• Contact information: Name, email address, phone number
• Service details: Description of the service you need, preferred appointment times
• Appointment data: Booking confirmations, scheduling history
• Communication records: Call transcripts and chat logs for service quality purposes

How We Use Your Information

We use the information collected to:

• Schedule and confirm service appointments on your behalf
• Send appointment confirmations and reminders via SMS
• Notify the service provider about your request
• Improve the quality and accuracy of our AI systems

SMS Messaging

By providing your phone number, you consent to receive transactional SMS messages including appointment confirmations and reminders. You may receive up to 5 messages per service interaction. Standard message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is shared only with:

• The service provider you are booking an appointment with
• Third-party tools required to deliver the service (appointment scheduling, SMS delivery)

All third-party tools are used solely for service delivery and are bound by their own privacy policies.

Data Retention

We retain your information only as long as necessary to fulfill the service you requested. You may request deletion of your data at any time by contacting us.

Data Security

We use industry-standard security measures to protect your personal information, including encrypted data transmission and secure storage.

Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: support@streamylix.com
• Phone: (469) 898-8711
• Website: https://streamylix.com